IVR (Interactive Voice Response)
Automate your incoming calls with interactive voice response
Thanks to the IVR your customers will be able to interact when they call your company by phone. The Afilnet IVR system allows you to create call flows that interact with the user to through voice recognition as well as actions.
Our interactive voice system offers you great advantages, as it allows you to interconnect calls to your company, making inquiries to your company's database or software during the call process, offering the possibility of providing relevant information to its customers.