Services
Services
- SMS
  - - SMS Services
    - Bulk SMS
      Conduct mass SMS campaigns with the best results in minutes
      
      SMS from PC SMS Platform SMS Marketing
      
      Receive SMS
      Receive SMS from your customers through our dedicated numbers
      
      SMS alerts
      Send alerts to your customers by SMS. Notify your clients of any event
      
      SMS API
      Connect with our APIs and automate the sending of your SMS
      
      Certified SMS
      Certify your SMS shipments legally with certified SMS.
      
      SMS Plugins
      Connect the SMS sending of your applications with Afilnet through our plugins
- Voice
  - - Voice Services
    - Text-to-speech
      Send transcribed voice messages to any number
      
      Receiving calls
      Receive calls from any source or schedule an action
      
      Programmable answering machine
      Receive and schedule your incoming calls
      
      Voice API
      Automate your voice calls with our Voice API
- Telephony
  - - Telephone Services
    - Virtual phone numbers
      Buy a virtual number to receive calls
      
      HLR Lookup
      Check the status of your database in seconds
      
      Call forwarding
      Divert calls from any country in the world where you want
      
      IVR
      Automate calls from your customers with interactive voice
      
      Toll free number
      Hire your 900 number and offer a premium telephone service
- Email Marketing
  - - Email Marketing Services
    - Email Marketing
      Perform Email Marketing campaigns efficiently
      
      Receiving emails
      Receive emails, forward or connect with third-party applications
      
      Email API
      Automate the sending and receiving of emails
      
      Certified email
      Send emails as reliable proof
- Instant messaging
  - - Instant Messaging Services
    - WhatsAPP Business API
      Perform and Automate campaigns in WhatsAPP
      
      Telegram bot
      Create telegram bots and connect with your users
      
      Web Chat
      Connect with new clients thanks to our Web Chat service
- Servicios gratuitos
  - - Servicios gratuitos
    - Generate QR code
      Generate QR codes completely free of charge from any URL.
      
      Crear landing page
      Crea landing pages gracias a nuestro editor de landings y envíelas por SMS, Email o usela como desee.
- Cloud Services
  - - Cloud Services
    - Surveys
      Perform Email Marketing campaigns efficiently
      
      Digital Documentation
      Digitize your documents, save paper and cooperate with the environment
      
      Digital Signature
      Send and receive legally signed documentation
      
      File manager
      Upload and share your files through Afilnet.
      
      Discount coupons
      Loyalty your customers by sending personalized discount coupons.
Solutions
Solutions
- Scope of solutions
  - - Solutions by scope
    - Marketing
      Afilnet helps companies around the world to strengthen their marketing campaigns
      
      Paperless
      Thanks to our paperless solutions we help companies reduce the use of paper
      
      Feedback
      Know the opinion of your customers in minutes and improve their services
      
      Notifications
      Send notifications with information and / or appointments to your clients.
      
      Customer service
      Afilnet helps you improve communication with your customers
      
      Authenticating
      We help companies like yours improve the security of their business processes
      
      TWO FACTOR AUTHENTICATION
      
      Legal
      Send documentation through certified channels and save on your notifications
Prices
Reseller
API
Contact
Login

IVR (Interactive Voice Response)

Automate your incoming calls with interactive voice response

IVR

Thanks to the IVR your customers will be able to interact when they call your company by phone. The Afilnet IVR system allows you to create call flows that interact with the user to through voice recognition as well as actions.

Our interactive voice system offers you great advantages, as it allows you to interconnect calls to your company, making inquiries to your company's database or software during the call process, offering the possibility of providing relevant information to its customers.

See available virtual numbers

IVR service features

Unlimited call reception Receive as many calls as you want, the numbers allow you to receive as many calls as you want.	Pay per second Pay only for the seconds of call received. No call establishment costs
Detailed Statistics Know in detail all the calls received, duration, origin and cost of each call	Call flow Automate and program action-based telephone actions in your virtual number.
Global coverage We have virtual numbers in many countries of the world.	Speech recognition Our IVR system recognizes the voice and performs actions with the voice commands you define

Try Afilnet for free!

You are just one step away from changing your company's communication forever, from today you will capture and retain your customers better thanks to Afilnet services.

Bulk SMS · Email Marketing · Social network · Instant messaging · Virtual phone numbers · and much more

IVR Guide

WHAT IS IVR?

The Interactive Voice Response (IVR) system consists of a telephone service capable of receiving calls and interacting with the user through voice recordings and response recognition. This system offers and receives information, allowing users access to information services or other consultation operations.

WHAT CAN I USE IVR FOR?

Voicemail . Have a voice mailbox where your clients can leave messages or recordings

Information services . Offer an information channel based on user interaction

Virtual switchboard . Establish an action-based switchboard with automated response

Account management . Allow to make transactions, modifications, contracts through voice

WHAT DO I NEED TO MAKE USE OF THIS SERVICE?

In order to perform IVR, you will need to hire a virtual number that supports voice reception, and create an action-based call flow.

IMPORTANT INFORMATION ABOUT COOKIES: If you continue to use this web we will assume that you accept the terms of use. You will find more information in our Cookies Policy. Continue

SMS Services

Voice Services

Telephony

Email Marketing

Instant messaging

Servicios gratuitos

Cloud Services