WHAT IS A VIRTUAL NUMBER?
A virtual number is a phone number that is not physically assigned to a phone line but to a virtual account. These numbers can be of different types: mobile, national fixed premises or tollfree lines.
A virtual number allows you to acquire a number from a country or city without the need to be in that country. And receive SMS and / or calls to said number to later redirect them to another number or process them.
WHAT DO I NEED TO ACQUIRE A VIRTUAL NUMBER?
To acquire a virtual number, you need to provide some information that proves that you meet what is necessary to be able to use the number. These regulations vary from country to country, but usually fall into two types.
Requirements for companies: commercial registration of the company, as well as a registration of the local address of the company in the country of origin of the number you wish to acquire.
Requirements for individuals: DNI, passport or residence permit of the person in the country where they want to request the number.
WHAT TYPES OF VIRTUAL NUMBERS ARE THERE ACCORDING TO CHARACTERISTICS?
Numbers to send and receive SMS : allow both sending and receiving SMS, the owner of the number being responsible for the cost of sending and receiving the SMS.
Numbers to receive calls : These numbers allow the reception of phone calls. These numbers allow different actions that you can configure as needed, such as:
Call forwarding . Allows you to redirect the call from the virtual number purchased to the phone number you want.
IVR . It is a service that allows you to interact with the incoming call so that you can create a flow of calls for the reception. It works as a virtual switchboard allowing the client to be guided through a process of call flow.
