Multichannel Chat Software

Centralize conversations with your clients on Social Networks and Instant Messaging

Multichannel Chat

Talk to your clients from any platform in a centralized way using our Multichannel Chat , unify your conversations and automate responses to your clients.

Multichannel chat and the cloud

Our Multichannel Chat system offers you space to host your audios, images, videos and documents that you can send to your clients through any messaging system .

Likewise, it allows you to create surveys, discount coupons, documentation and additional services that will allow you to enhance your chat conversations .

Send files, images, videos and documents via chat

Compatible with messaging services and social networks

Compatible with social networks and messaging services

Our Multichannel Chat Software allows you to centralize conversations on social platforms and instant messaging, among which you can find: Facebook, WhatsAPP, Telegram or Web Chat.

Facebook WhatsAPP Telegram Web Chat

Multiagent Chat

Our chat platform allows you to create multiple operators and departments , as well as distribute incoming conversations between operators and departments.

Likewise, it offers you a two-way communication between operators , which will allow them to maintain private conversations for the resolution of duas internally.

Multi-agent / multi-operator chat

Automate conversations with chat bots

Automation with chat bots

Automate your conversations with Chat Bots and free the support team from repetitive questions.

Our tailor-made chat bots allow you to carry out all kinds of chat operations completely autonomously.

Chat bots

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You are just one step away from changing your company's communication forever, from today you will capture and retain your customers better thanks to Afilnet services.

Bulk SMS · Email Marketing · Social network · Instant messaging · Certification · and much more

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