Prestashop SMS, Email y Voice

Automate your prestashop store notifications by SMS, Email or Voice

Prestashop SMS, Email y Voice

Afilnet Prestashop Module

This module will help the administrator and clients to have a more accurate tracking of your orders, because it sends automated notifications by SMS, email or voice.

Our module provides you with an efficient way to maintain the relationship with your clients through SMS, voice or email. And it helps you improve the quality of your service and therefore build customer loyalty .


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Module features

Afilnet offers you a plugin for Prestashop to make notifications by SMS, voice or email in an automated way


Prestashop SMS

Allows you to send SMS and / or voice messages to both administrators and customers in an automated way.
Compatible Prestashop SMS events

Allows you to send SMS, voice messages or emails with different events and Prestashop status changes.

Prestashop SMS supported languages

Compatible with multiple languages, it allows you to send SMS or voice messages in any of the languages available in your store.
Prestashop SMS supported parameters

Possibility of including parameters in your SMS or voice messages .

Check status in Prestashop SMS

Check the delivery status of your SMS, voice messages and emails.
More by Prestashop SMS

Synchronized with the Afilnet platform, which allows you to carry out campaigns from our platform.

Supported state changes

The prestashop module can send notifications by SMS, Email or Voice, and it supports the following events and status changes


Account registrationThe notification (SMS, voice or email) is sent when a user registration occurs.
Order placedNotification (SMS, voice or email) is sent when an order is placed.
Paid orderNotification (SMS, voice or email) is sent when an order has been paid.
Status change to authorizedNotification (SMS, voice or email) is sent when an order has been authorized.
Status change to canceledNotification (SMS, voice or email) is sent when an order has changed to canceled status.
Status change to deliveredNotification (SMS, voice or email) is sent when an order has changed to delivered status.
Status change to sentNotification is sent (SMS, voice or email) when an order has changed to sent status.
Status change to payment errorNotification is sent (SMS, voice or email) when an order has changed to a payment error status.
Status change to accepted paymentNotification (SMS, voice or email) is sent when an order has changed to accepted payment status.
Status change to preparation in progressNotification is sent (SMS, voice or email) when an order has changed to preparation status.
Status change to refundedNotification (SMS, voice or email) is sent when an order has changed to refunded status.
Custom statusesThe module allows notifications (SMS, voice or email) to be sent when an order changes to a personalized status, one of those you have created for your store.

Parameters supported by the module

The module is compatible with a great variety of Prestashop parameters, these parameters allow you to customize your SMS, voice messages and emails to make them more personalized.


Client parameters
{customer_id}Client ID
{customer_firstname}Customer name
{customer_lastname}Client surname
{customer_email}Customer email
Store parameters
{shop_name}Customer name
{shop_email}Store email
Shipping parameters
{delivery_firstname}Name of the person to whom the order is sent
{delivery_lastname}Surname of the person to whom the order is sent
{delivery_address_1}Shipping address 1
{delivery_address_2}Shipping address 2
{delivery_city}City to which the order is sent
{delivery_postal_code}Zip code where the order is shipped
{delivery_state}State of the country to which the order is shipped
{delivery_country}Country to which the order is sent
{delivery_phone}Telephone of the person to whom the order is sent
{delivery_state}Delivery Status
Invoice parameters
{invoice_firstname}Name of the person being billed
{invoice_lastname}Last name of the person being billed
{invoice_address_1}Billing address 1
{invoice_address_2}Billing address 2
{invoice_city}City billed
{invoice_postal_code}Zip code where it is billed
{invoice_state}State of the country to which it is invoiced
{invoice_country}Country to which you invoice
{invoice_phone}Telephone of the person who is billed
{invoice_state}Invoice status
Order parameters
{order_id}Order identifier
{order_ref}Order reference
{order_tracking_num}Order tracking number
{order_status}Order status
{order_payment}Order payment method
{order_total_paid}Total paid for the order
{order_total_products}Total products in the order

Benefits

Afilnet service helps you to keep the contact with your client:


  • Information always available in your mobile inmediatly.

  • You don't have to check the store administration to know what is happening with your orders.

  • Administrator will be informed about what is happening in the store, new clients, orders or payment confirmations.

  • The client will know in a simple way the order status.

  • Maintains connection with your customers and helps you build customer loyalty

Screenshots

In the following images you can see the operation of the Afilnet notifications plugin for Prestashop


Configuration of the SMS module for prestashop
Customer notification management view
Notification management view for administrators
View of the list of notifications sent

I want to customize this module

Afilnet gives you the ability to customize the module as you wish by customizing the module, contact us and tell us your needs and we will help you achieve your goals.

We can make the following changes to the Prestashop plugin:

  • Add new functionality to the plugin
  • Add new communication channels
  • Add new types of notification
  • Modify the way the plugin works




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