Make bulk SMS campaigns, send alerts, appointments or notifications through SMS.
Send messages via automated digital voice calls to any phone number in the world.
Send SMS with certified content, valid as reliable evidence.
Send SMS from your email account, in the same way that you send an email
Run Email Marketing campaigns, automate campaigns and connect with email in an advanced way
Send certified communications with Certified Email from your email account
SMTP server to send emails optimized to enhance your Email Marketing campaigns
Create landing pages for your email campaigns and attract new customers
Create contracts and send them through any channel, sign contracts by handwriting
Generate and send single-use passwords through any channel
Increase the security of your applications by implementing double user authentication
Connect your business with WhatsAPP. Send notifications and talk to your customers
Automate Chat conversations with your customers using chat bots.
Connect with new clients thanks to our Web Chat service
Carry out a quality survey and know the opinion of your customers
Loyalty your customers by sending personalized discount coupons.
Automate Marketing Campaigns and automatically gain loyalty
Generate QR codes completely free of charge from any URL.
Crea landing pages gracias a nuestro editor de landings y envíelas por SMS, Email o usela como desee.
Generate a WhatsAPP web chat for your website compatible with all platforms
Create gorgeous custom forms and legally build databases for your marketing campaigns
Envíe SMS desde su Software con nuestra API
Send Certified SMS, check delivery status and download certificates using our API.
Realice llamadas de forma automática desde su Software
Send and automate the sending of emails through API, connect your software with Email Marketing
Connect with your customers using WhatsAPP through API
Manage the Chat system from API. Access or reply to conversations from our API.
Transactional communications are solutions aimed at maximizing the efficiency of communications with our customers. These services aim, therefore, to cover the management of communications with our customers in order to maximize the benefits derived from it.
With the advance of digital transformation, the sending of graphic documents such as invoices, policies, expiration notices, among others, has been replaced by sending a PDF via email or SMS. This simplifies the operational process and generates significant savings in time and costs.
There are many types of transactional communications, including transactional e-mails, transactional SMS, transactional voice calls and instant messaging, as follows:
Transactional emails are fundamental to the credibility of our brand. They are used for order and payment confirmations, password and data changes.
This type of communications sent as a result of an operation performed by the customer. For example: subscribing to a list, buying a product or service, requesting a password reset, etc.
Transactional emails are even more important for customer loyalty than email marketing because timeliness and accuracy help grow the reputation of a brand, website or company.
They not only convey practical information. They also convey ideals of reliability and security. Basically, they are the calling card of all online activities.
There are several types of transactional emails:
The differences between transactional emails and newsletters are clear. The first difference is between functionality and complement: while email marketing campaigns represent an additional tool to develop our business, transactional emails represent one of those essential pillars without which our business would collapse.
Transactional emails represent the main communication tool between a brand and the customer and are sent on the basis of a reason given to a user after an action. Newsletters, on the other hand, are sent to a list of contacts at scheduled times, constituting a perfect communication to awaken the interest of our contacts and to encourage clicks and interactions.
Transactional SMS are very useful when we want to communicate quickly, immediately and in a personalized way with users, since they are usually read on average within the first 3 minutes of receipt. And they have a read rate of over 98%.
Transactional SMS are useful for many sectors, such as:
The benefits of sending transactional SMS for businesses are many:
Thanks to the Voice API we will be able to directly and effectively integrate automatic voice calls for communications such as verification codes, emergency alerts, booking confirmation or appointments.
With transactional voice calls we will be able to increase customer interaction. Through the keypad interaction system, we will provide our customers with the ability to interact with the message. Pass to an operator, repeat activation code, evaluate the service, etc.
Examples of transactional voice calls
Like SMS, we can use instant messaging to send transactional communications to our customers.
At Afilnet, we offer an advanced platform that will allow you to connect easily and efficiently with your customers through instant messaging services.
Through instant messaging we can make the following notifications:
In Afilnet, you will find all these services for your business. Thanks to our APIs, it will be very easy to automate all these services in your business. If you need help, contact us and we will be happy to help you.