Multilingual Chatbot: How to Break Language Barriers and Improve Customer Service with Virtual Assistant Bot
Since their inception , AI bots have rapidly taken hold in many companies, regardless of the type of business they do. In fact, AI-based chatbots that understand…
Read articleImprove the customer experience with the customer satisfaction survey: Why is it important?
Introducing improvements and changes within your company and in the way in which you offer your products and services will allow you to improve the experience liv…
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WhatsApp Business API in the health sector: how to optimize patient care
WhatsApp is the best known and used mobile messaging platform in the world. Billions of people use the mobile app on a daily basis to communicate with friends and…
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Advantages of double authentication (OTP) protect access to accounts and prevent fraud
Security today is essential, especially after the increase in cyber fraud cases. Faced with this situation of constant danger due to the theft of personal data, m…
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Management of automated voice calls for social networks and digital marketing
In the world of marketing automation, there is much talk about automatic marketing through voice calls, that is, a communication channel used to carry out telepho…
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Advantages and disadvantages of using WhatsApp Business API
From the day it was created, WhatsApp Business API came to revolutionize the way in which companies communicate with their customers, facilitating the creation of…
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How Massive SMS can boost your e-commerce sales
For online stores, taking advantage of the benefits offered by digital marketing strategies is essential in order to increase the level of profits. Today, there a…
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Create personalized, attractive and GDPR-optimized forms
In the world of marketing, the subscription form is one of the most effective strategies to collect information about potential customers of a brand. The creation…
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WhatsApp Business vs WhatsApp Business API
We all know the innumerable advantages offered by the WhatsApp application. His arrival into our lives has facilitated the way in which we communicate. It is ther…
Read articleRich communications services
RCS or Rich Communications Services is a communication protocol between mobile phones and mobile networks created by Google. It is a standard that extends the fea…
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WhatsApp vs. WhatsApp Business
One of the most famous and used messaging platforms in the world is undoubtedly WhatsApp. This easy-to-use app allows millions of people and even stores to commun…
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SMS API – for reliable SMS delivery
If you want to implement a marketing strategy to communicate quickly, personalized and directly with your customer database, the best option is surely sending mas…
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