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Conference: registration and attendee communications

Publish the event, manage registrations and capacity, communicate changes and collect post-event feedback.

Application in practice

Uses covered

  • Registration and place allocation
  • Event reminders and changes
  • Attendee surveys
  • Companions and waiting lists
  • Calendar and event information
  • Attendee documentation

Capacity, waiting lists and materials

Configure event capacity, companions and waiting lists. Provide dates, location, calendar information and reference documents. Review cancellations and export attendees to coordinate the organising team.

Benefits

  • Organise registrations and capacity, communicate changes and gather event feedback.
  • Coordinate information and the next steps in the process.
  • Follow a clear workflow to review and continue each case.
  • Coordinate registrations and materials in one process.

The process in practice

  1. 1

    Prepare

    Publish date, location, programme and registration form.

  2. 2

    Configure

    Define capacity, registration closing and waiting-list management.

  3. 3

    Execute and review

    Select confirmed attendees and send instructions or changes by SMS.

  4. 4

    Record and assess

    Share a survey afterwards and compare registrations, recorded attendance and responses.

Sample communication

Illustrative text with variables to adapt. Length and cost depend on the final content and channel.

Example communication

CONFERENCE: Your session starts on {date} at {time}. Location and programme: {link}.

Frequently asked questions

What information should I prepare?

Publish date, location, programme and registration form.

How can I follow up?

Share a survey afterwards and compare registrations, recorded attendance and responses.

Your process, your implementation

Conference: registration and attendee communications

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