Visual documentation of processes and organisation
Explain procedures, responsibilities and systems through editable diagrams that can be shared with teams.
Application in practice
Uses covered
Service and operational processes
Represent request, delivery or intervention stages with shapes and connectors. Identify decisions, owners and handovers between teams.
Organisation and systems
Prepare organisation charts or technical diagrams of networks and applications. Use clear labels and detail suited to the intended readers.
Maintain the diagram
Keep the editable project alongside process resources. Update it when procedures change and export a version for meetings or manuals.
Benefits
- Clarify responsibilities and decisions.
- Explain processes visually.
- Help new teams get started.
- Update diagrams without rebuilding them.
Related services and solutions
Check the scope of each service before designing your implementation.
Frequently asked questions
How do I keep the diagram editable?
Retain the original Cloud project and generate images or PDFs as separate deliverables. Shapes and connections remain editable in the source.
Visual documentation of processes and organisation
Explore applications for your activity