Prestashop SMS, Email y Voice
Automate your prestashop store notifications by SMS, Email or Voice
Afilnet Prestashop Module
This module will help the administrator and clients to have a more accurate tracking of your orders, because it sends automated notifications by SMS, email or voice.
Our module provides you with an efficient way to maintain the relationship with your clients through SMS, voice or email. And it helps you improve the quality of your service and therefore build customer loyalty .
Module features
Afilnet offers you a plugin for Prestashop to make notifications by SMS, voice or email in an automated way
Supported state changes
The prestashop module can send notifications by SMS, Email or Voice, and it supports the following events and status changes
| Account registration | The notification (SMS, voice or email) is sent when a user registration occurs. |
|---|---|
| Order placed | Notification (SMS, voice or email) is sent when an order is placed. |
| Paid order | Notification (SMS, voice or email) is sent when an order has been paid. |
| Status change to authorized | Notification (SMS, voice or email) is sent when an order has been authorized. |
| Status change to canceled | Notification (SMS, voice or email) is sent when an order has changed to canceled status. |
| Status change to delivered | Notification (SMS, voice or email) is sent when an order has changed to delivered status. |
| Status change to sent | Notification is sent (SMS, voice or email) when an order has changed to sent status. |
| Status change to payment error | Notification is sent (SMS, voice or email) when an order has changed to a payment error status. |
| Status change to accepted payment | Notification (SMS, voice or email) is sent when an order has changed to accepted payment status. |
| Status change to preparation in progress | Notification is sent (SMS, voice or email) when an order has changed to preparation status. |
| Status change to refunded | Notification (SMS, voice or email) is sent when an order has changed to refunded status. |
| Custom statuses | The module allows notifications (SMS, voice or email) to be sent when an order changes to a personalized status, one of those you have created for your store. |
Parameters supported by the module
The module is compatible with a great variety of Prestashop parameters, these parameters allow you to customize your SMS, voice messages and emails to make them more personalized.
| Client parameters | |
|---|---|
| {customer_id} | Client ID |
| {customer_firstname} | Customer name |
| {customer_lastname} | Client surname |
| {customer_email} | Customer email |
| Store parameters | |
| {shop_name} | Customer name |
| {shop_email} | Store email |
| Shipping parameters | |
| {delivery_firstname} | Name of the person to whom the order is sent |
| {delivery_lastname} | Surname of the person to whom the order is sent |
| {delivery_address_1} | Shipping address 1 |
| {delivery_address_2} | Shipping address 2 |
| {delivery_city} | City to which the order is sent |
| {delivery_postal_code} | Zip code where the order is shipped |
| {delivery_state} | State of the country to which the order is shipped |
| {delivery_country} | Country to which the order is sent |
| {delivery_phone} | Telephone of the person to whom the order is sent |
| {delivery_state} | Delivery Status |
| Invoice parameters | |
| {invoice_firstname} | Name of the person being billed |
| {invoice_lastname} | Last name of the person being billed |
| {invoice_address_1} | Billing address 1 |
| {invoice_address_2} | Billing address 2 |
| {invoice_city} | City billed |
| {invoice_postal_code} | Zip code where it is billed |
| {invoice_state} | State of the country to which it is invoiced |
| {invoice_country} | Country to which you invoice |
| {invoice_phone} | Telephone of the person who is billed |
| {invoice_state} | Invoice status |
| Order parameters | |
| {order_id} | Order identifier |
| {order_ref} | Order reference |
| {order_tracking_num} | Order tracking number |
| {order_status} | Order status |
| {order_payment} | Order payment method |
| {order_total_paid} | Total paid for the order |
| {order_total_products} | Total products in the order |
Benefits
Afilnet service helps you to keep the contact with your client:
- Information always available in your mobile inmediatly.
- You don't have to check the store administration to know what is happening with your orders.
- Administrator will be informed about what is happening in the store, new clients, orders or payment confirmations.
- The client will know in a simple way the order status.
- Maintains connection with your customers and helps you build customer loyalty
Screenshots
In the following images you can see the operation of the Afilnet notifications plugin for Prestashop
I want to customize this module
Afilnet gives you the ability to customize the module as you wish by customizing the module, contact us and tell us your needs and we will help you achieve your goals.
We can make the following changes to the Prestashop plugin:
- Add new functionality to the plugin
- Add new communication channels
- Add new types of notification
- Modify the way the plugin works
