Customer service
Afilnet offers you different solutions aimed at improving your company's customer service. These solutions will help you to better serve your customers and improve the loyalty and conversion ratio.
Services we offer you
Multichannel Chat
Freemium Service
Our Multichannel Chat allows you to centralize all your Chat conversations so that you can serve all your customers on your Web, WhatsAPP, Facebook and other platforms centrally.
Our tool allows you to manage advanced conversations, being able to serve your clients in a segmented way by department and operator.
Chat Rates
Chat bots
Automate customer service thanks to Chat Bots, we created Chat Bots that will allow you to automatically respond to your customers and help them without human interaction.
We create your Chat Bot for WhatsAPP, Facebook Messenger, Telegram and many more platforms.
Satisfaction surveys
Satisfaction surveys are the best way to find out if your customers are satisfied with the support received, thanks to Afilnet you will be able to automate the sending of satisfaction surveys and track the results .
