Web Chat

Create your live support chat for your website in minutes

  • Cross-platform, Compatible with all platforms.
  • chat bot, Automate your chat conversations.
  • API, Connect with the conversations of your customers by API.
  • Contacts, Import your contacts and synchronize your data easily.
Web Chat

Web Chat Service for companies

Discover the benefits of our Web Chat service

Web Chat

Our Web Chat service offers you a multi-agent chat solution that allows you to respond via chat to all your customers in a centralized way, allowing you to synchronize all the messaging services in one.

The Afilnet chat service allows you to:

  • Receive and send messages to clients who connect to your website
  • Send and receive all types of files (Images, Audio, Video, Documentation, etc.)
  • Send services connected to the cloud (Surveys, Signature of contracts)
  • Chat from the same platform with Telegram clients, WhatsAPP, etc.
  • Create unlimited departments and operators for your Web Chat. Organize your customer service infrastructure in minutes.
  • Organize incoming conversations by departments or operators, assign an operator and transfer conversations in real time .
  • Our chat platform allows you to receive notifications related to the chats received in your Web Chat.
    • Notify received and unanswered chats in an allotted time
    • Notify the operator when a chat conversation is assigned to you

Web Chat Rates

Web Chat

Compatible with your Software

Afilnet is compatible with many applications, you can connect your website, online store, CRM, ERP or any software simply and quickly.

If you can't find your software we can help you integrate with our API.

Compatible with your Software

Technical & commercial support

We are here to help you implement the Web Chat service in your company. Connect with us through Chat, request a call or schedule a video conference with our team.

Contact with Afilnet
Technical & commercial support

Our Web Chat solutions

Tools to enhance chat support

Cloud Services

Cloud Services

Attach cloud services with one click

Afilnet allows you to easily create cloud services from the cloud service manager .

We offer you all kinds of services tailored to your needs that allow you to enhance the communication capacity of your company through Chat.

Cloud services
cloud storage

cloud storage

Files hosted in the cloud

Our Chat platform is connected to our cloud hosting service , which will allow you to upload and share all kinds of files.

Upload images, documents, audios or videos and share them via Web Chat in seconds, WhatsAPP, Facebook or Telegram.

Cloud Hosting
chat bot

chat bot

Automate support for your business

Our ChatBots service will allow you to create automatic dynamic conversations with your customers in an automated way through instant messaging (WhatsAPP, Messenger, Telegram, etc.).

  • ChatBots as a first line of support
  • Allows thousands of simultaneous conversations
  • Create response flows to guide your users
  • Use of GPT-3 for the creation of advanced ChatBots

Automated Processes

Automate processes by Chat

We help your customers connect with your company's business processes through Chat.

Some examples are:

  • Send payments to other people
  • Pay outstanding bills
  • Hire or renew services
  • Modify personal data or a user account
  • Perform actions related to your company's business processes
Automated Processes

Our service supports

WhatsApp
FacebookMessenger
Telegram
webchat

Find out why our platform is the #1

Web Chat service features

Multiple conversations

Multiple conversations

Chat with multiple clients at once from the same platform
Multiple support agents

Multiple support agents

There is no limit of agents, create as many as you want and offer the best support
Multiple platforms

Multiple platforms

Support from Web and instant messaging services at the same time (WhatsAPP, Telegram, etc.).
Conversations always saved

Conversations always saved

Conversations always saved and available for query at any time
Management panel

Management panel

Afilnet offers you the most advanced management panel in the world
MultiAccount

MultiAccount

Create subaccounts for different departments, subsidiaries or franchises
Shipment tracking

Shipment tracking

Know your shipments' minute delivery status
The best rates

The best rates

We work to offer you the best rates to any destination in the world
No expiration

No expiration

Their credits do not expire, recharge your balance and spend it when you need it
Secure payment

Secure payment

We offer you different secure payment options, so you can recharge without worrying
Copy and paste

Copy and paste

Create contact groups by simply copying and pasting recipient numbers
Advanced search

Advanced search

Search on any field related to your contacts
Advanced edition

Advanced edition

Modify "on the fly", copy / paste, replicate groups... Everything you need to manage your contacts
Unlimited

Unlimited

Create groups without limitations of any kind
Import your contacts

Import your contacts

Import your contacts easily from XML, TXT or XLS
Export your contacts

Export your contacts

Export your contacts easily to XML, TXT or XLS
Group events

Group events

Schedule events for contacts you add to a group
Calendar

Calendar

Consult all your past, present and future shipments in the shipment calendar
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