Make bulk SMS campaigns, send alerts, appointments or notifications through SMS.
Send messages via automated digital voice calls to any phone number in the world.
Send SMS with certified content , valid as reliable evidence.
Send SMS from your email account , in the same way that you send an email
Run Email Marketing campaigns, automate campaigns and connect with email in an advanced way
Send certified communications with Certified Email from your email account
SMTP server to send emails optimized to enhance your Email Marketing campaigns
Create landing pages for your email campaigns and attract new customers
Create contracts and send them through any channel, sign contracts by handwriting
Generate and send single-use passwords through any channel
Increase the security of your applications by implementing double user authentication
Connect your business with WhatsAPP. Send notifications and talk to your customers
Automate Chat conversations with your customers using chat bots.
Connect with new clients thanks to our Web Chat service
Carry out a quality survey and know the opinion of your customers
Loyalty your customers by sending personalized discount coupons.
Automate Marketing Campaigns and automatically gain loyalty
Generate QR codes completely free of charge from any URL.
Crea landing pages gracias a nuestro editor de landings y envíelas por SMS, Email o usela como desee.
Generate a WhatsAPP web chat for your website compatible with all platforms
Envíe SMS desde su Software con nuestra API
Send Certified SMS, check delivery status and download certificates using our API.
Realice llamadas de forma automática desde su Software
Send and automate the sending of emails through API, connect your software with Email Marketing
Connect with your customers using WhatsAPP through API
Manage the Chat system from API. Access or reply to conversations from our API.
Omnichannel marketing is a set of strategies and action plans performed through different channels, both physical and digital. The goal of omnichannel is to integrate all channels into a single platform to reach the user efficiently. In this way, it helps to build strong relationships with customers through any channel.
An omnichannel platform is one that integrates digital channels to communicate with subscribers. It is mainly SMS, Email and Instant Messaging. In this article we will talk about the benefits of omnichannel and the possibilities of using this type of software.
Omnichannel strategies vary depending on the company. Perhaps the common denominator is to improve the customer experience through optimal interaction across different channels.
Omnichanneling boosts B2C (business-to-customer) communications like never before. Customers feel more satisfied when they are contacted by different means, whether for a purchase or to resolve doubts. Omnichannel strategies focus on the entire sales process that a user goes through, from the initial contact to customer loyalty.
We can summarize what an omnichannel marketing platform can do in the following points:
The benefits of omnichannel marketing have an impact on all economic indicators across the board. According to a recent Harvard University study, 73% of people surveyed use different channels to make a purchase. Likewise, statistics state that these people spend on average 10% more than using a single channel. Consequently, the benefits it brings to an organization are unquestionable. Among others, it helps to:
The origin of omnichannel marketing begins with SMS gateway or mass mailing software. In the past, these were single-channel platforms, i.e. specialized in a single channel. These gateways still exist, although others evolved and integrated a whole range of digital channels.
An omnichannel marketing platform integrates different communication channels to contact customers, such as: SMS, Email, Voice, WhatsApp Business, Messenger, RCS, among others. This type of software allows you to create an intelligent and automated journey with the objective of optimizing customer loyalty. Depending on the platform, the automation and workflow creation options will vary.
There are two types of omnichannel platforms. Those that are prepaid, where you are only charged for each message sent. This mode works with a credit or balance, which is recharged according to the number of messages sent. On the other hand, there is the monthly payment or fee for use of the platform. regardless of what is sent, the rate is the same.
We mentioned some channels that make up an omnichannel marketing platform. The characteristics that each one brings to the table are as follows:
Addressing your customers through different channels can make a crucial difference compared to your competitors. Using an omni-channel platform guarantees better interaction with your customers. Providing value for the customer will mean satisfaction, and being satisfied will translate into customer loyalty.
Afilnet is an omnichannel platform that integrates the ideal digital channels for digital marketing campaigns. It works as a prepaid platform where you only pay for the messages sent. If you are a company and want to try the service for free and without obligation, do not hesitate to visit the website and register.