Afilnet for Event organisers
Afilnet for Event organisers. Practical applications: acquisition and sales, customer service and experience, operations and coordination, people and training, documents and productivity, content and creativity.
Guide scope
Needs of Event organisers: acquire and support contacts, coordinate processes and keep teams informed. Select applications suited to your activity rather than implementing every service at once.
The challenge it could address
Prioritise a process, assign owners and connect the required services. Prepare actions in the panel; notifications triggered by your CRM, ERP or scheduling system require an integration.
Practical applications
Acquisition and sales
Lead capture and follow-up for sales enquiries
Connect lead capture with sales follow-up using landing pages, forms and SMS updates tailored to each enquiry.
- Quote requests
- Sales enquiries and demonstrations
- Opportunity follow-up
- Campaign or location landing pages
- Lead qualification forms
- Downloadable resources
Customer service and experience
Customer service: complaints and follow-up
Collect structured information, organise team contact and evaluate service when the case closes.
- Recording the reason for an enquiry
- Clarifications and case follow-up
- Service feedback at closure
- Return requests
- Warranty enquiries
- Structured incident collection
Operations and coordination
Conference: registration and attendee communications
Publish the event, manage registrations and capacity, communicate changes and collect post-event feedback.
- Registration and place allocation
- Event reminders and changes
- Attendee surveys
- Companions and waiting lists
- Calendar and event information
- Attendee documentation
Association: member polls and votes
Collect preferences on activities or proposals within a defined participation period and rules.
- Member consultation on activities
- Preference polls
- Collection of proposals
Payment, due date and renewal reminders
Communicate payment and renewal dates with updates tailored to each customer, contract or case and links to their management area.
- Invoice and fee reminders
- Contract due dates
- Renewal reminders
Supplier communication and work coordination
Organise supplier communication with forms for information and documents, SMS date notifications and electronic PDF signatures.
- Delivery and work coordination
- Information requests to suppliers
- Change and documentation notices
People and training
Internal SMS communication: shifts, updates and welcome messages
Support staff communications with team or site messages, shift reminders and welcome updates with accessible instructions.
- Shift or workplace changes
- Operational team notices
- Employee onboarding information
HR: workplace climate survey
Collect feedback on work experience with clear access, privacy and analysis criteria.
- Employee experience feedback
- Opinions on organisation and resources
- Follow-up on internal improvements
Internal training: session registration and evaluation
Coordinate training groups, places and invitations and collect feedback for each session.
- Training session registration
- Invitations and reminders
- Session evaluation
- Presentations and audiovisual resources
- Session documentation
- Evaluation and reuse of materials
Documents and productivity
Tracking and analysing results in spreadsheets
Organise campaign, survey and operational data in spreadsheets to compare periods and prepare reports.
- Campaign and survey results
- Activity tracking
- Reports for managers
Content and creativity
Creating campaign materials with artificial intelligence
Prepare text and visual resources with AI, review the results and reuse approved content in Afilnet campaigns and landing pages.
- Drafts and variations
- Campaign visuals
- From idea to landing page
Visual briefs and project sketches
Turn ideas and requirements into visual sketches to define projects before producing final materials.
- Campaign briefs
- Page and journey sketches
- Review alternatives
Benefits
- Collect structured enquiries and make sales follow-up easier.
- Compare results using common criteria.
- Organise complaint information and evaluate support when each case is closed.
- Explore creative alternatives.
- Organise registrations and capacity, communicate changes and gather event feedback.
- Clarify ideas before production.
Related services and solutions
Check the scope of each service before designing your implementation.
AI content creation
View informationAudio editing
View informationOnline events and registration
View informationImage editing
View informationCloud Services
View informationShared library and files
View informationPresentations
View informationSpreadsheets
View informationSurveys
View informationFile transformation
View informationVideo editing
View informationOnline polls and voting
View informationVisual whiteboard
View informationCertified Email
View informationCreate Forms
View informationCreate landing page
View informationChat Web
View informationBulk SMS
View informationCertified SMS
View informationSolutions for Physical Commerce
View informationFrequently asked questions
Must I use every service in this guide?
No. Start with your priority process and use only the services needed. Applications can be implemented in phases.
Are notifications generated automatically?
Only after configuring an automation or integration that triggers sending. An application example does not imply a native connection to your software.
Let us design a workflow for your business
Tell us what you want to address. We will review the services, integration and requirements needed to adapt the example to your business.